Privacy Policy

Last updated: 2 October 2026

1. Who is responsible for your data?

Veliora Intelligence, operated by Taiwan Duarte da Silva
NIF: 287499804
Rua 1 de Maio N50, Moscavide, Lisboa, Portugal
Email: contact@velioraintelligence.com

2. What personal data may be collected?

Depending on how you use the website, we may process information such as your name, email address, billing and order information, communications you send to us, and technical information necessary for website operation and security.

Payment-card details are handled by the relevant payment provider and are not intended to be stored by Veliora as full card credentials.

3. Why do we process personal data?

• to process and deliver purchases of digital publications;
• to communicate with customers and respond to enquiries;
• to maintain records required for accounting, tax, fraud prevention and legal compliance;
• to operate, secure and improve the website and its services; and
• where applicable, to send communications where the necessary legal basis and consent requirements are satisfied.

4. Legal bases

Depending on the circumstances, processing may be based on performance of a contract, compliance with a legal obligation, legitimate interests, or consent where consent is required.

5. Shopify and service providers

The online store is operated using Shopify. Outro service providers may process personal data on our behalf for functions such as payment processing, digital delivery, email, hosting, security and analytics. Such processing is subject to the applicable contractual and legal safeguards.

6. Retention

Personal data is retained only for as long as reasonably necessary for the purposes for which it was collected, including applicable accounting, tax, contractual and legal obligations.

7. Your rights

Subject to applicable law, you may have rights including access, rectification, erasure, restriction of processing, data portability, objection to certain processing and withdrawal of consent where processing is based on consent.

To exercise a right or ask a privacy question, contact contact@velioraintelligence.com. We may need to verify your identity before responding.

8. Cookies

The website may use cookies and similar technologies necessary for operation, preferences, analytics and other permitted purposes. Where consent is required, applicable consent mechanisms will be used.

9. International transfers

Some service providers may process personal data outside Portugal or the European Economic Area. Where applicable, appropriate legal safeguards for international transfers will be used.

10. Security

Veliora takes reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. No online service can guarantee absolute security.

11. Complaints

You may contact us first regarding privacy questions or concerns. You may also have the right to lodge a complaint with the competent data-protection supervisory authority.

12. Contacto

Para assuntos relacionados com a privacidade, contacte contact@velioraintelligence.com.